Solidarites international Hiring for Monitoring, Evaluation, Accountability and Learning (MEAL) Manager at Amman, Jordan Full Time

Within the Syria mission and under the supervision of the MEAL Coordinator, the Mission MEAL Manager supports the MEAL Coordinator to ensure that the MEAL strategy of the mission is implemented by the mission staffs. He/she:

• Contributes to the development centralization and harmonization of MEAL tools and processes on the mission.
• Provides a methodological support to all program teams on technical questions linked to MEAL and cross-cutting issues such as: design of MEAL plan, quantitative and qualitative data collection, measure of indicators, complaint response mechanism, do no harm analysis and participatory approaches etc.
• In collaboration with the MEAL Coordinator, looks over the quality and relevance of internal monitoring and evaluation activities, recommendations and analysis produced by his/her department (studies, maps, information dashboards…)
• Provides support training of program and MEAL teams within his/her fields of expertise.
• Contributes to institutional knowledge building and improvement of MEAL methods and techniques.

Strategic orientation

• Participate in developing sector-based strategies (MEL, accountability, gender, do no harm) in accordance with SI’s policies and priorities for Syria.
• Ensure integration of the do no harm indicators and collection of the gender, age and disability disaggregated data in programs implemented in Syria with strong focus on Participatory approaches and accountability toward the communities.

Training and technical support

• Support base MEAL teams in developing program teams’ capacities in the department’s field of expertise: data collection and analysis (method, format, software etc.), measure of indicators, complaint response mechanism, do no harm analysis etc. Develop training modules along with MEAL Coordinator.
• Provide MEAL and program teams with technical and methodological support for M&E activities, data management (questionnaire design, sampling, data entry, extraction of useful data and interpretation) and integration of cross-cutting issues.
• Support program teams in creating or adapting tools for: indicators monitoring, impact monitoring (M&E plan and survey tools) or risk analysis.

Monitoring and Evaluation of SI programs

• Contribute to the elaboration, review and harmonization of M&E tools, data management, especially in M&E Plans.
• Support  MEAL coordinator in Checking relevance of reports, analysis, maps, and recommendations produced.
• Propose adjustments, new activities to improve the quality of the operations or approaches, in consultation with PMs and program / technical coordinators.
• Upon ad hoc request from the program / technical coordinator, perform advanced analysis.
• Contribute to terms of references for external evaluations and studies.

Accountability

• Support the design and roll out of harmonized complaints response mechanisms.
• Check that the key principles of the mechanism are respected.
• Produce regular analysis of the complaints and feedback received on a mission level.
• Ensure implementation of Accountability Data Protection Policy

Learning and Institutional Knowledge Building (IKB)

• Build on institutional knowledge on M&E activities and missions’ results (lessons learnt and recommendations) and make sure these are known by PMs.
• Support recommendation tracking process and work on action plans.
• Use SI’s IKB tools to document MEAL tools and methodologies/approaches.

HR management/Capacity Development

• Make sure that new staff are briefed on MEAL’s roles and responsibilities.
• Ensure a full induction for new MEAL staff under his/her supervision.
• Participate in the evaluation and in the assessment of the performance of collaborators under his/her supervision.
• Identify training needs for program and MEAL staff.

Reporting / communication / representation

• Participate in writing project proposals and reports’ paragraphs on crosscutting issues and MEAL.
• Make sure the right formats and delays are respected.
• Represent SI when asked and/or delegated to do so.
• Upon request, develop articles, case studies.
• Share with the appropriate staff any information on the security context and any event which may have consequences on SI activities and team safety.

SKILLS:

• Analytical, Report-writing, Communication, high-level of Diplomacy.
• Excellent communication and drafting skills for effective reporting in English
• Strong computer skills essential (Back office, project & database software, Power BI a plus)
• Working knowledge of Mobile Data Collection systems (e.g., Kobo or ONA)
• Experience in communication with communities and implementation of accountability mechanisms.
• Ability to organize trainings and lead meetings.
• Data analysis (quantitative and qualitative).
• Database management.
• Technical experience in using GIS software (primarily QGIS) is an asset.

QUALIFICATIONS:

• Bachelor’s Degree in IT or any related field.
• 2-5 year’s MEAL experience in INGO.
• IM/ Reporting and Excel experience.