About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps’ Peace & Conflict portfolio in Northwest Syria (NWS) aims to contribute to the foundation for long-term peace in Syria through sustainable grassroots action that promotes human rights, fundamental freedoms, and social cohesion. For this, we mobilize local capacities for social reconciliation and civic participation, enhance the effectiveness of grievance mechanisms and improve access to justice. The program’s approach is rooted in the empowerment of communities through a set of systematic participatory and inclusive processes that are cost effective, replicable, and scalable.
General Position Summary
The NWS Peace & Conflict Senior Program Officer supports the NWS Peace & Conflict Program Manager (PM- in the management of a sub-grant to a local partner organization providing social cohesion assistance to conflict-affected communities in Syria. The position holder will work closely and remotely with the implementing partners to ensure smooth, efficient, and effective implementation of the program, as well as with various Mercy Corps’ internal teams and departments (Subaward team, Finance team, PaQ team, etc.). The position holder will be responsible for maintaining day-to-day contact with the project partner on project implementation. She/he will ensure project implementation aligns with the project work plan and approved technical approaches and standards. In addition, she/he will escalate concerns and challenges to the project manager as necessary.
Besides, the NWS Peace & Conflict Senior Program Officer will support the NWS Peace & Conflict PM with any tasks aimed at 1) enhancing Mercy Corps NWS’ Peace & Conflict portfolio, and 2) ensure that Mercy Corps’ interventions in NWS are conflict sensitive.
Essential Job Responsibilities
Leadership& Representation
Program Support – Partnership
Program Support – Program Management
Finance & Compliance Management
Operations & Procurement
Administration, Compliance and Reporting
Capacity Development
Organizational Learning
Accountability To Beneficiaries
Accountability
Reports Directly To: Peace & Conflict Program Manager (PM)
Works Directly With: Partner organization, Program teams, Sub-award team, Finance & compliance department team, etc.
Supervisory Responsibility
None.
Knowledge and Experience
Mercy Corps Team members represent the agency both during and outside of work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures and values always and venues, in such a manner as to bring positive recognition to Mercy Corps and to not endanger Mercy Corps’ humanitarian mission.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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