Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Mercy Corps exists to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities. Since the beginning of the Syrian civil war over five years ago, Mercy Corps has worked to address the urgent needs of over 4 million people both inside Syria and in neighboring countries. North West Syria for more than three years operating focusing on lifesaving and basic needs. The program implemented direct and with local and regional implementing partners (IPs) and managed remotely from Amman, Jordan.
Under the supervision of the Monitoring, Evaluation and Learning Manager, MEL Coordinator will work with the PaQ Unit as part of a team to operationalize and improve MEL systems in NWS for direct implementation. The MEL Coordinator is expected to manage remotely the M&E team and ensure the overall field implementation is planned and timely organized. This role might require building the capacity of the team members, and will consistently ensure that MEL systems and tools implemented across the teams for direct programming. S/he will support on MEL related grants reporting by preparing well-structured comprehensive and analytical reports, including the evaluations and assessment reports/designs. The M&E Coordinator will also supervise Monitoring and Evaluation Officer(s) serving as a link between the planning to field implementation of the MEL activities, which are closely coordinated with the program teams. The selected candidate will ensure that thorough analyses (mainly quantitative, but qualitative as well) are performed by the MEL officer as part of his/her role. These analyses expected to inform the programs department about current indicators’ status as well as any factor that may be contributing or hindering the achievement of impact indicators. The MEL Coordinator will work closely with PaQ NWS manager to assist program managers and grant acquisition officer in developing logframes, setting indicators, designing Indicator Tracking Tables and the Indicator plans.
Capacity development of team and IP(s)
Community Accountability and Response Mechanism
Program-level results measurement and reporting
Representation and Coordination
Program Management
Team Management
Finance & Compliance Management
Organizational Learning
Accountability to Beneficiaries
In addition to a strong technical background in Monitoring and Evaluation, the ability to multi-task, innovate, and effectively communicate key information in support of changing program activities is necessary. Attention to detail and patience to work through data results. A willingness to take initiative, creatively solve problems, juggle multiple priorities under pressure, and to calmly and diplomatically deal with unexpected and sudden events impacting program operations is also essential. An interest in and commitment to growing and enhancing impactful programming and supporting a team is essential. Sensitivity to multi-cultural humanitarian and development work and ability to train and facilitate dialogue among a diverse group of individuals with various skill sets and working styles are all critical.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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