Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Mercy Corps, with an established emergency response program in Syria, manages its Northwest Syria (NWS) programming remotely from Amman, Jordan. Mercy Corps implements its Food Security & Livelihoods (FSL) & Cash programming in Northwest Syria (NWS) through direct implementation and partnerships with local, Syria-based organizations. Emergency programming is central to the response and is comprised of outreach, referrals and the delivery of FSL & Cash support and basic needs, including food, resiliency programs or other livelihood interventions.
General Position Summary
At the moment, Mercy Corps’ FSL and Cash activities in NWS are solely implemented through partners. In the future, Mercy Corps might expand its FSL and Cash activities to direct programming, but this is not guaranteed.
The FSL & Cash Program Manager leads all FSL & Cash programming providing leadership, technical oversight, and management under the supervision of Director of Programs for NWS Syria. The FSL & Cash Program Manager will be responsible for the design and technical oversight of FSL & Cash programming activities, and of the supervision of Amman-based staff; ensuring appropriate systems and support mechanisms are in place to track, analyzing results and reporting on them. The FSL & Cash Program Manager will also collaborate in the building and implementing the FSL & Cash strategy, and the development of proposals for the region. The FSL & Cash Program Manager is a strong team leader and communicator, able to technically lead, develop and mentor team members, as well as maintaining a strategic portfolio of direct and partner-led projects.
A background in FSL/Cash programming is essential, and remote management is an advantage.
Technical Oversight:
PROGRAM DEVELOPMENT
PROGRAM MANAGEMENT
CAPACITY DEVELOPMENT
Team Management
REPRESENTATION
SECURITY
ORGANIZATIONAL LEARNING
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
FSL Officers
Reports Directly To: Director of Programs, NWS
Works Directly With: Other Program Managers, PAQ Team, Operations Team, Finance Team, FSL & Cash Advisor.
Knowledge and Experience
The successful candidate will be proactive, creative and problem solver; S/he will be conscientious with an excellent sense of judgment and excellent communication and team building techniques. S/he will have the ability to thrive in a fast-paced, multi-tasking environment. S/he will demonstrate strong understanding of cultural and social environment in the region and have the willingness and ability to work effectively with a wide verity of people.
Work Conditions
The position will be based in Amman, Jordan, with frequent travel to Gaziantep. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’s policies, procedures, and values at all times and in all in-country venues.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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