Oman National Store Manager| M&S| OMAN
Overview of the role:
The Store Manager will lead the team to achieve the Retail Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels.
What you will do:-
Description of Accountability:
SALES
Delivers the respective sales plan for the store by identifying opportunities to drive sales performance across key departments
Maximises stock accuracy & On-shelf Availability through the effective management of stock
Ensures accurate and timely implementation of corporate layout, phase change and events
SERVICE
Provides feedback to individuals that recognises great service and drives improvement
Manages the delivery of the Customer Service Experience
STANDARDS
Leads the team to the delivery of ‘Ready to Trade Standards’, delivering an aspirational and clean environment for customers and colleagues
Ensures a Safe & Legal working environment for colleagues & customers
PEOPLE
Manages a committed team who feel fully engaged, supported and recognized for their contribution
Drives individual performance and develops potential
COSTS
Drives the store’s profitability through minimizing losses, accurate staff cost management and drives an efficient & productive working culture
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