Job Code
Reports to
Harley Barrales
Direct Reports
Business Demand Analysts
Division/Section
CISO Partnership & Engagement
Department
Cybersecurity Department
Sector
Corporate GRC
Job Family
Business Demand
Role Purpose
The Cybersecurity Business Demand Manager is a pivotal role that oversees the cybersecurity demand lifecycle, from service request intake to delivery through ServiceNow. This includes designing, optimizing, and improving processes to drive efficiency, effectiveness, and sustainability. The role also partners closely with the NEOM CISO Office to ensure that cybersecurity services are delivered to customers in a timely and effective manner. This role plays a key part in ensuring that NEOM CISO’s cybersecurity services are delivered to stakeholders that meets their needs and protects the NEOM from cyber threats.
Key Accountabilities & Activities
Governance and Stakeholder Management:
Team Leadership:
Customer Service Excellence:
Operational Management:
Continuous Improvement:
Background, Skills & Qualifications
Qualifications
COMMUNICATION – MAIN STAKEHOLDERS
Internal
External
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