Description:
As the Sr. Channel Account Manager – Middle East and Africa, you will be responsible for maintaining and building a network of channel partners and selling our market leading software program, through them, to institutions across the country – including hospitals, medical schools and/or other identified market segments. Besides developing and growing the network of channel partners, you will be responsible for coordinating and monitoring the sales activities & sales pipeline to ensure desired business results and the commercial success of the channel partner program in your assigned region.
Responsibilities
Manage the entire channel program in MEA region to ensure consistency and compliance while adding and improving processes and methods in how channel partners are identified, on-boarded, certified and managed, as needed or appropriate.
Establish short and long-term revenue goals for the channel partners, and provide the relevant support to achieve those goals.
Manage and review channel partners opportunities, pipeline and forecasting in your assigned region.
Work in close cooperation with International Sales, Finance, Marketing, Training, Sales Operations and the channel partner community for all channel partner program-related activities in your assigned region.
Continually, and proactively develop and maintain excellent business relationships with potential, and existing channel partners.
Identify channel partners’ challenges/problems and suggest & initialize the proper processes to address these challenges.
Coordinate with the training team to ensure effective training, and certification, of our channel partners’ dedicated sales force and support ongoing training programs.
Assist with demand generation activities by developing strategies and executing campaigns in tandem with, and in addition to international sales and marketing objectives.
Continuously improve the efficiency and effectiveness of the Channel Partner program
Requirements
Educated to degree level, or equivalent
Strong track record of sales delivery & experience gained in international partner/channel management
Healthcare Information technology experienced desired, but not essential
Proven ability to build long-term relationships
Ability to develop a strong understanding of customer and partner needs, objectives, and strategy
Experience with contracts and legal agreements
Ability to work independently and achieve goals with minimal supervision
Excellent knowledge of Microsoft Office produces – Word, Excel and PowerPoint
Experienced, and proficient in using CRM systems such as Salesforce.com
Business fluent in English, French and Arabic. Knowledge of other regional languages would be helpful.
Location Dubai, UAE.
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