Job description
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.
Client Operations Principle: With our leading solutions, 99.9 % service availability, and excellent 24/7 support, we provide the best customer experience!
Technical Support Engineer
The Client Operations team at Unifonic is looking for aTechnical Support Engineer to liaise collaboratively with the customer’s IT team to establish, maintain and enhance a modern, cost-effective, flexible, and secure Omni channel communication infrastructure, leveraging the customers IT systems and Unifonic CPaaS platform.
The Technical Support Engineer’s responsibilities will include, but are not limited to:
Job requirements
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