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Purpose
Reporting to Management, the Coordinator, Tournament Bus Services Operations
is responsible for;
is responsible for;
- Supporting in the set up of assigned Bus Space matching the planned design
- Assisting in the management of the service to ensure an efficient and successful operation is executed and;
- Training and coordinating the Workforce onsite as well as guiding TBS Drivers
as needed
The operational locations of TBS services are across all Stadiums, Transport Hubs, Metro Stations, Park & Rides, Bus Staging, Airport, Accommodation & Central
Doha. This position could be assigned to a single location or could be assigned to multiple areas dependent on the needs of the Tournament and operation.
Qualifications
University Degree required
Fluent in English (fluent in Arabic a plus)
Event Experience
Minimum 5 years of progressive responsibilities and work-related experience, and any combination of education and training, which provide the required
knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement
Previous involvement in planning and operating complex eventsin size and nature of a FIFA World Cup
Primary Duties
Assist in ensuring a smooth operation at assigned location ensuring the safe & efficient movement of a large number of Buses
Oversee load zone operations by counting passengers from queuing to boarding Buses to ensure maximum occupancy while avoiding overloading
Training of all Staff to ensure competency for a complex operation as these Staff will be providing clients/spectators with TBS transport specific information, for e.g. times, routes & locations of services
Supporting TBS Drivers with clear communication & direction onsite
Ensure an effective, safe and secure location
Assist in the operations to achieve objectives for safety, environmental, quality, cost, delivery and continuous improvement
Assist in ensuring operations are executed in compliance with established
standard work instructions, training and operation plans
Deputise for Management as and when required
Knowledge and Skills Required
Experience in managing large teams and working with a variety of stakeholders
The successful candidate will need strong event or bus operations acumen and an excellent track record in planning, operations and stakeholder integration
Experience working with governmental services and agencies
Strong management skills and experience leading large teams
Experience working closely with various internal and external parties including security, police, government agencies and tournament operations teams
Key Interfaces
Mowasalat Executive Leadership
Supreme Committee for Delivery and Legacy
FIFA Local Organising Committee
TMS Global Executive Leadership
TBS Management
3rd party vendors, consultants and contractors as fit
TMS is an EOE
