When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Who are we
As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started
Role Summary
Responsible for leading and managing the sales, account management strategy and reporting for the company and manage the corresponding team. Directly handle group level commission rate and all performance metrics such as number of restaurant acquisitions, all account management and effective strategy and execution.
What’s On Your Plate
. Develop the strategic business plan to achieve sales objective providing updates on periodic basis
. Maintain accurate records of sales, generate client acquisition plan and prospecting activates to analyze the sales prospects
. Develop and deploy quarterly and annual sales objectives, strategies, target plans, programs, policies and performance metrics for Country Sales teams
. Monitor performance of team in terms of restaurant partner acquisition, closed restaurants, promotions, campaigns, account management, and market research
. Acquiring key accounts (international brands) across the region and handle group level commission rate
. Communicate and attend meetings with major accounts (VIP and AAA) regularly to improve and develop business relationships, serve as escalation point for VIP and AAA clients or team issue
. Manage sales budget and costs
. Monitor and analyze customer related statistics on a daily basis to determine performance and potential growth (using CRM, sales force)
. Analyze competition – strategies, partners, promotions, performance with reports from sales force and personal research
. Maintain accurate records of all sales and prospecting activities including: . Sales acquisition and accounts management performance report
. Bonus calculation report
. Commission tracker
. Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner
. Monitor, guide and manage the team for optimum performance
. Collaborate with the team to accomplish all daily tasks on time with a high level of quality . Handle communication with the team, live meetings, email correspondence, reporting, etc. . Assign and monitor the tasks to complete appropriate work assignments . Produce metrics which provides visibility on the progress of work assignments and team performance
What Did We Order
. Bachelor’s Degree within Business Administration, Marketing or any related field
. Minimum of 5+ years experience within Sales
. Leadership Skills
. Negotiation Skills
. Problem Solving Skills
. Decision Making Skills
. Ability to meet deadlines and be flexible in working
. Fluent in both languages Arabic and English
. Communication skills (Written and Verbal)
Our ClientA Leading digital and ICT solutions providing end to end smart digital services for digital transformation within MENA Region....
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