SUBSCRIBE ME Looking for Sr. Debt Collector at United Arab Emirates Full Time

Company Description

SUBSCRIBE ME, a division of AWR Mobility, is a car subscription service that provides easy and accessible mobility solutions in Dubai, United Arab Emirates. AWR Mobility is a family-owned business in the UAE with over 50 years of business legacy. With extensive experience in the automobile industry, we aim to give customers a seamless experience with convenience and flexibility as our primary goals.

Job Responsibilities:

Managing, and overseeing all the account Receivable activities, ensuring effective payment collection from individual customers, and achieving 100% payment recovery.

Maintain accurate and up-to-date records of all accounts receivable transactions, including recording payments and tracking outstanding balances.

Responsible for monitoring the automated collection system for new rentals, extensions, customer journeys, invoice generation, statement of accounts and non-rent charges.

Managing the system’s agreement extension & back-end admin panel for monthly short-term & Long-term customers.

Responsible for reconciling the customer’s accounts, including receipt creation & allocation through automated & manual processes.

Managing the Vendor invoices panel, such as invoice upload, verifying invoices, commissions, and customers invoices.

Ensure reconciliation of the vendor statement of account and resolve system issues related to the vendor panel.

Responsible for achieving the NPS score and target for customer retention.

Handling customer queries & complaints positively and concluding with a permanent solution.

Coordinate with the GL Accountant or Accounts Manager to pass on any JVs affecting other accounts and customer accounts.

Responsible for managing the Oracle interface.

Job Qualifications:

• BS Accountancy degree or graduate degree in a related field is preferable.
• Minimum 4-6 years of relevant experience.
• Excellent interpersonal and communication skills.
• Comfortable working in a high-volume role.
• Demonstrated ability to prioritize tasks and manage time efficiently.
• Proficient in Microsoft Office/Excel & Good computer skills.