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Job Description
- Providing the maximum in-house functional and technical support for Microsoft Dynamics AX 2012 and related technologies
- Understand business processes with business users and suggest improvements
- Able to apply customization to meet the business requirements
- Maintain documentation and approval for configuration changes
- Prepare user manual and training manual for end users
- Work closely with Microsoft Dynamics AX 2012 implementation team while implementing the system for VMIC to achieve business requirements.
- Review and resolve workflow errors
- Understanding the root cause for the repeating issues, and proposing systems and process improvements
- Copying the production system (Live data) to a test environment
- Manage SQL Server databases
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