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Job Description
IT AssistantJob Location : QatarResponsibilities:?Responding to customer requests and emergencies as needed.?Monitoring computer systems for malfunctions and errors.?Performing maintenance and updates on hardware and software systems as needed.?Installing new hardware such as computers, servers, and other peripherals.?Installing and updating software such as MS Office, antivirus, and operating systems.?Troubleshooting and diagnosing technical issues.?Implementing repairs and updates based on diagnostic assessments.?Generating error, diagnostic, and repair reports.?Providing customers with training on the operation and maintenance of various computer systems.?Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.Requirements:?Degree in computer science, information technology, or similar.?CompTIA A+ or Network+ certification preferred.?Minimum of 1 years experience in information technology preferred.?Valid drivers license and own transport preferred.?Capable of working on a variety of operating systems including Windows, Apple IOS, and Linux.?Sound knowledge of IT hardware including computers, servers, and other peripherals.?Excellent understanding of software systems including network, enterprise, and office programs.?Ability to provide excellent customer service even in stressful situations.?Excellent analytical thinking and problem-solving abilities.?Willingness to travel, work after hours, and on the weekends
Keyskills :
knowledgeofIThardware
