Description:
We are currently looking for Customer Care Analyst to join one of our clients in Dubai.
Work Location: Dubai
Contract Duration : 6 months extendable
Deliver effective contribution results by suggesting areas of improvements, enhancements, identify process gaps on services available and data analysis.
Liaise with Group IT and other stakeholders to address development and production issues.
Monitor complaints and customer satisfaction levels post service implementation.
Candidates must be in the UAE.
Candidate should have experience in banking industry.
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