Doha, Qatar
Qatar Resettlement Solution
Full time
Job Title: Office Administrator
Company: Qatar Resettlement Solution
Location: Qatar
Salary: 3500 – 5000 QAR
Job Description:
We are seeking a highly organized and dynamic Office Administrator to join our reputable visa agency in Qatar. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent customer service to our diverse clientele.
Responsibilities:
1. Client Interaction: Communicate with client, addressing their inquiries, providing visa-related information, and offering assistance throughout the visa application process.
2. Office Management: Maintain a well-organized and efficient office environment, including managing phone calls, emails, and appointments.
3. Documentation: Accurately handle and process visa application documents, ensuring compliance with all relevant regulations and maintaining confidentiality.
4. Filing and Record-Keeping: Maintain comprehensive and up-to-date records of visa applications, ensuring easy retrieval and reference when needed.
5. Appointment Scheduling: Coordinate visa application appointments with relevant authorities, ensuring timely and smooth processes for our clients.
6. Data Entry: Input client information and visa application details into the database with precision and attention to detail.
7. Multilingual Support: Provide language support to clients and colleagues, translating documents as required, and facilitating effective communication.
8. Client Relationship Management: Build and maintain strong relationships with clients, offering personalized assistance and addressing any concerns promptly.
9. Administrative Support: Assist the management team with various administrative tasks, such as preparing reports, coordinating meetings, and managing office supplies.
10. Compliance: Stay updated on visa regulations, guidelines, and procedures to ensure accurate and lawful visa processing.
Skills
Requirements:
– Fluency in both Hindi and Tagalog is essential. Proficiency in English and Arabic is a plus.
– Proven experience as an office administrator or in a similar administrative role.
– Strong communication and interpersonal skills to interact with clients and colleagues effectively.
– Excellent organizational abilities and attention to detail.
– Ability to handle multiple tasks simultaneously and prioritize work effectively.
– Familiarity with visa processing procedures and relevant regulations is an advantage.
– Proficiency in using office software and database management tools.
– Adaptability and ability to work in a multicultural environment.
– A positive attitude, strong work ethic, and a willingness to learn and grow with the company.
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