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About you:
About the role:
You will be responsible for resource allocation (on shift basis) Cargo and Baggage Transport team including the Cargo and Baggage Transport Agents to provide quality services to internal and external customers as well as maintain on time performance of Cargo and Baggage drivers during operations. To ensure that the movement of staff is fit to the demand and maximize operational performance along with the recoding of any manpower issues.
You will also be responsible for but not limited to:
- Responsible to highlight to all required business areas when there is any manpower /GSE shortage in order to make the best available plan for optimization of Staff / GSE resources.
- Coordinate with Zone Agents, Team Leads and Supervisors to ensure allocated staff are present in the area they have been directed too.
- Monitor and announce flight arrivals over the radio ensuring all staff are aware of relevant information.
- Allocate and monitor staff food breaks as per the operational requirements and document if any discrepancies.
- Gather all Zone Agent check sheets for Officer to review.
- Liaise with other QAS departments to identify any gaps in resource and back fill.
- Allocate staff to undertake QICS / R&S training as per the company requirement on a daily basis.
- Ensure all appointments received by the company are communicated to staff and provisions made that staff are released without affecting the operation.
- Liaise with officers and LM to ensure trends identified in the operation are addressed in the building of rosters.
- Provide a daily shift report encompassing all issues related to resources that occurred on the shift.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
Qualifications
About you:
To be eligible for this role you should hold High School Qualification with minimum 2 years of job-related experience OR a Bachelor’s Degree or Equivalent with Minimum 1 year of job-related experience; hold a valid Airport Vehicle Operation Permit (AVOP) & Qatari / Home Country Light Vehicle License and having knowledge of all areas of Cargo & Baggage Transport operation would be a distinct advantage.
You should have excellent communication with high proficiency in English skills both written and verbal, exceptional decision-making skills and Computer literate in all MS Office Applications i.e. Word, Excel & Access
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community
