Qatar Airways Hiring for Customer Experience- Junior Office Assistant (Contact Centre DOH) Job at Doha Full Time

About the role:

We are currently recruiting for Junior Office Assistant for Customer Contact Center Management in Doha.

The role is responsible to support the requirements and the effective administration of document maintaining and logistical support to the Line Manager and the department, systematically improving and organizing the filing system and database. Coordinating documents as necessary with other departments.

Key accountabilities include:

• Distribute correspondences, mail, send faxes; record all incoming and outgoing documents.

• Assume counter receptionist duties, greet employee and assist them with appropriate staff members.

• Arranges and prepares refreshments for meetings. Assist clients/guests when required.

• Maintain proper filing system. Files documents, letters and other correspondence into the analogous files to maintain up to date, neat and orderly files at all times. All documents to be filed in respective files/folders within 24 hours from time of receipt, with zero errors.

• Assist, process, update, and maintain staff various records in the department. Update and maintain the database.

• Monitor office/pantry supplies consumption and prepare requisition for replenishment to maintain sufficient supplies and smooth flow of the office operation.

• Undertakes cleaning activities for the area and keeps the area clean and tidy. Wash and clean material in the pantry so as to be ready for use, on an ongoing basis. Prepare and serve beverages to employees and guests and undertake all other kitchen duties.

• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

• Take responsibility for own ongoing personal development and growth of expertise.

• Keep abreast with any market trends and developments.

Be part of an extraordinary story:

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

About you:

The successful candidate will have the following qualifications and skills:

• Basic Literacy and Numeracy skills, English communication skills with Entry level roles – no prior job-related work experience

• Ability to communicate in English language

• Ability to foster teamwork among team members.

• Ability to process and work with confidential information, self-manage assignments.

• Assist the departmental needs by demonstrating excellent administrative capabilities

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.