Roles and responsibilities:
The purpose of the Support technical assistant position is to provide administrative or technical support in a specialist areas of work, either support functions or Core Competences. The Technical assistant vary from the assistant position by providing a range of support within their area of expertise e.g. ICLA case workers, technical advice and monitoring for implementing partners or constructions companies. Use actions words such as conduct or assist for the position relevant responsibilities.
Generic responsibilities :
1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist a range of support with the implementation of the CC portfolio according to plan of action
3. Implements independently procedures and activities within own function or core competency as delegated
4. Responsible for organising and delivery of tasks in line with priorities and standards
5. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
6. Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
7. Prepare and develop status reports as required by management
8. Ensure proper filing of documents 9. Promote and share ideas for improvement in your area of expertise
9. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards &
principles within NRC and amongst beneficiaries served by NRC
Specific responsibilities
Critical interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
staff Scale and scope of position Staff:
Scale and scope of the position
Staff: | N/A |
Stakeholders: | Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies) |
Budgets: | N/A |
Information: | Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet) |
Legal or compliance: | Legal or Compliance: Legal or Compliance: NRC Code of Conduct, NRC’s Anti-corruption guidelines, Logistics Handbook and UNHCR warehouse and inventory management SOP’s |
Competencies are important for the employee and the organization to deliver desired results. Competencies are relevant for all staff and are divided into the following categories:
1. Professional competencies
These are skills, knowledge, qualifications, and experience that are important for effective performance.
Generic professional competencies:
Generic professional competencies are competencies required by any individual in this or a similar role, in any location in NRC.
Context-related skills, knowledge, and experience:
2. Behavioural competencies (max 6)
Refer to the NRC Competency Framework and select between 3-6 Competencies that are most important for this job – including the title of the Competency, and some (or all) of the indicators.
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:
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