Role and responsibilities
Specific responsibilities
Generic responsibilities
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
Scale and scope of position
Staff:N/A
Stakeholders:N/A
Budgets:N/A
Information:Freshservice HelpDesk, Indirectly other NRC ICT systems (Agresso, NRC People(Oracle)
Legal or compliance:N/A
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
Context/ Specific skills, knowledge and experience:
2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Important Notes:
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