Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives.
The HR Senior Officer is responsible for ensuring Human Resources functions to support the staffing needs of the Syria Country Program team based in Jordan. The HR Senior Officer supports strategy development for the HR department while focusing on proper implementation of HR procedures. S/he ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures and identifies required updates to National Employee Handbook and changes in local law or policies. The HR Senior Officer works closely with all staff including, the HR Manager and Director, Director of Programs, Supervisors and Manager, and all staff to bring efficiency in HR procedures.
Human Resource MANAGEMENT
Provides support to managers and supervisors in managing their team, including ensuring capacity development and supporting on performance management.
Policies and Manuals
Reporting:
other
Reports Directly To: HR Manager
Works Directly With: Syria country program team members, HR Team members in all MC Syria Offices, Program Managers, Director of Programs, Finance Department, Supervisors and all staff.
Critical problem solving skills and the ability to build strong relationships. Able to balance between maintaining attention to detail whilst ensuring oversight of multiple activities and processes. A HR generalist with technical strength, as well as strong communication skills (written and verbal). Maintaining strong cooperating relationships with other departments is crucial. A successful candidate will have the ability to interact effectively with international and national personnel and a demonstrated ability to multi-task, meet deadlines and process information in support of changing priorities. Add confidentiality
Safeguarding & Ethics:
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct online learning courses upon hire and on an annual basis.
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