Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutionsinto action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Since 2012 the Mercy Corps Syria program provides emergency, life-saving programming to displaced and besieged populations across the country through three operational hubs. Mercy Corps continues to position itself as the implementing partner of choice for Emergency relief programming, Water, Sanitation & Hygiene, Shelter and Livelihood programming. Furthermore, Mercy Corps operates with a wide network of local implementing partners to advise, support, and coach targeted Syrian civil society organizations to better and more efficiently serve conflict-affected communities.
The Operations department is committed to implementing and maintaining the highest standards of efficiency and integrity in the logistics, administration and procurement of goods and services for Syria country office in Amman, Jordan. The overriding objective for all Mercy Corps procurement, logistics and Administration activities are the prompt and effective provision of procurement, logistical and administrative solutions as well materials and services to Mercy Corps’ beneficiary populations in compliance with Mercy Corps’ and donor policies, procedures, regulations and specifications.
GENERAL POSITION SUMMARY:
The Senior Administration and Operations Coordinator shall manage all administrative and operations support functions for the Mercy Corps Syria program Amman hub, as well as supporting the Middle East Regional presence in Amman. S/he shall be responsible for ensuring the smooth movement of people, material, and documents throughout Jordan and across country program hubs. S/he shall ensure smooth follow-up and efficient results of legal procedures, entity registration, visa processing and other related administrative tasks. S/he shall be the focal point for events, organization and coordination of travel and booking arrangements with HQ and regional team members. The Senior Administration and Operations Coordinator shall hold responsibilities in fleet and movement management, asset, equipment, office supplies, utilities, cash advances and ensuring adherence to procedures per Mercy Corps and donor policies and procedures.
Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountabilities: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: Operations and Administration Team in Amman (Administrative Team, Logistics Team, Operations Team, Office Keepers)
Reports Directly To: Director of Operations
Works Directly With: Operations/Administrative Officer and all operations and program staff, Mercy Corps Regional and Global Team members represented in Amman.
Accountability: Accountable to Mercy Corps Procurement Policy and Procedures. Maintains accurate electronic and hardcopy files of procurement file and other relevant files.
Minimum 5 years’ experience with office administration; computer skills are required, must be an independent thinker and have strong organizational skills; demonstrated experience scheduling and managing staff from multiple departments; Fluency in English and Arabic (written and spoken).
How to apply:
Preferable to receive CVs before September 6, 2023.
*If you are interested, kindly apply as soon as possible, since resumes will be reviewed on rolling basis. Shortlisted candidates will be contacted before the submission deadline.
“Fostering a diverse and open workplace is an important part of Mercy Corps’ vision, and we encourage people from all backgrounds, especially women, to apply.”
Only shortlisted candidates will be contacted for an interview.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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