About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps, with an established WASH & Shelter program in Syria, manages its North West Syria (NWS) programming remotely from Amman, Jordan. The NWS program provides Emergency, WASH, Shelter, Livelihoods and Protection supports to internally displaced populations and Syrians affected by the war. The Emergency programs are implemented through direct implementation (contractual work) and local and/or partner NGOs.
General Position Summary
Mercy Corps Syria is driven by the belief that profound partnership with Syrian communities is fundamental to the transition from survival to productivity and self-reliance. Catalyzing Community Resilience in Northern Syria (CCRNS) Program presents a Water, Sanitation and Hygiene (WASH) and Food Security and Livelihood (FSL) program using Mercy Corps’ CATALYSE approach (Communities Acting Together to Advance Linkages Yielding Social Engagement) , which puts communities at the center of program development and implementation, and supports the creation of an enabling environment and opportunities that deliver long-term benefits, for those we work with.
The (CCRNS) Sanitation and Hygiene (WASH) Program Officer’s role, under the supervision of the Peace and Conflict / Social Cohesion Program Manager, is to support the management of Mercy Corps Northwest Catalyzing Community Resilience in Northern Syria (CCRNS) Program activities, providing (WASH) assistance to conflict-affected communities, focusing specifically on Northwest Syria program working remotely from Amman in partnership with Syrian Organizations inside Syria. The position holder will work closely with the broader (CCRNS) project team, Peace and Conflict / Social Cohesion Program Manager and Mercy Corps Partners to ensure smooth, efficient, and effective implementation of the program. The (CCRNS) WASH Officer will be responsible for assisting with the implementation of (WASH) activities, in addition to monitoring, capacity development, analysis and reporting. The (CCRNS) program (WASH) Officer will have strong engagement with all aspects of the program cycle, including assessment, planning, project design, implementation, monitoring, capacity building of local NGO and CSO partners, reporting, and evaluation of the program and preparing periodic reports. The position also involves understanding how the collection of projects fits within Mercy Corps’ grant and Mercy Corps wider strategy, with support and guidance from the Program Manager and considering new opportunities for programming.
Essential Job Responsibilities
Sub grants implementation
Coordination and Communication
Technical needs assessment and project development
Other
INFLUENCE & REPRESENTATION
SECURITY
Organizational Learning
Accountability to Beneficiaries
Supervisory Responsibility
None.
Accountability
Reports Directly to: Peace and Conflict / Social Cohesion Program Manager based in Amman
Works Directly with: Amman finance team, Amman operation teams, Compliance team.
All Mercy Corps departments and staff as well as staff from partner(s) organizations
Knowledge and Experience
Success Factors
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
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