Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within now, and for the future.
Program / Department Summary
Mercy Corps has worked in Jordan since 2002 and has been responding to the humanitarian needs stemming from the Syrian crisis since the beginning of the conflict in 2011. Mercy Corps’ long-term presence in Jordan has provided the organization with a deep-rooted understanding of the fluid dynamics within the country, as well as the needs of the Syrian and Jordanian communities working to live together, securely, and productively.
To address the influx of refugees, Mercy Corps launched the ISHRAK program, which is a collection of distinct but complementary interventions providing psychosocial support (PSS) to fortify bonds between family members in stressful situations. All initiatives under the ISHRAK program are oriented towards improving the life of refugee children, whether that is through direct engagement and strengthening the immediate family or working within the broader community. These interventions have been adapted as needed for the current context in refugee camps, including adapting to COVID-19 restrictions and community needs. ISHRAK activities are designed to spark creativity, build confidence, skills and positive relationships between children and family members, while also ensuring that Syrian refugee young people have a connection to their homeland that is a source of pride and strength.
Since its start in 2012, Mercy Corps has leveraged the funds for expansion both programmatically and geographically, targeting a larger number, nearly 15,000 of Syrian refugees in both Azraq and Za’atari camps. The continued generous support from donors has enabled Mercy Corps to promote behavior change strategies that reaffirm positive family connections and relations, improving the wellbeing of all members, including both caregivers and youth, that transcends throughout the community. Mercy Corps recognizes that behavior change occurs over a long duration and is constantly seeking alternative methods and tactics to integrate behavior change approaches that reduce tension and stress to promote safe spaces for youth to express themselves and engage with the wider community.
General Position Summary
The Monitoring, Evaluation, and Learning coordinator will lead the implementation of Ishrak Program.S/he will work with the project team to conduct regular monitoring and evaluation (MEL) of the project activities.
The MEL coordinator will lead in implementing the existing MEL system in the project, data collection and reporting. Additionally, the MEL coordinator will support the project team in making proper documentation and filing (in the MC centers in both camps) to ensure the project is following the minimum standards set out in the agreement. The MEL coordinator will report directly to the Project Manager but will work closely with MEL Advisor and other project team members
Essential Duties and Responsibilities:
· Monitoring, Evaluation, and Learning:
Lead development of systematic and realistic monitoring plan that captures quantitative and qualitative data to report on program indicators
Data collection
Data for project Monitoring
SECURITY
· Observe the guidelines provided by the Ministry of Health regarding COVID-19
· Ensure compliance with security procedures and policies as determined by country leadership.
· Proactively ensure that team members operate in a secure environment and are aware of policies.
ORGANIZATIONAL LEARNING
· As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Supervisory Responsibility/A
Accountability:
Reports Directly to: Project Manager
Works Directly With: Project team, MEL Advisor, PAQ team, Engineering Team, Communication team Finance, Admin and Procurement teams, CARM.
Knowledge and Experience
SUCCESS FACTORS:
Competencies:
Initiative MECRY CORPS DIVERSITY STATEMENT
Achieving our mission begin with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
SAFEGUARDING & ETHICS
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
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