Social Protection Officer
LOCATION
Amman and Mafraq, Jordan
REPORTING TO
Senior Protection Officer
OVERALL PURPOSE
Through the length of her/his contract, the Social Protection Officer will be a focal point for beneficiary families within this Social Protection project that includes cash assistance, case management, working with people with disability (PWD), vulnerable people and CBOs. The Social Protection Officer will be a main contributor to the services provided by Medair and in addition will facilitate the access of beneficiaries to additional basic services as needed and provided by other organisations.
PROJECT OVERVIEW
In Jordan, the vast majority of refugee families are living outside of the refugee camps and renting housing in host communities and trying to sustain themselves on their own. Their marginalisation further compounds negative coping mechanisms many are forced to turn to, and many enter severe debt, participate in in illegal work or depend on child labour. Besides these risks, families face the threat of eviction, imprisonment, or further displacement, among many other issues. In Jordan, Medair is working to support host communities and vulnerable Jordanian and Syrian and non-Syrian asylum-seeking families through a Cash for Health Project, support of patients of Non-Communicable Diseases, and previously Psychosocial Support interventions.
This project aims to protect the most vulnerable Jordanians and Syrian and non-Syrian refugees with short-term unconditional cash-based intervention, case management, winterization, assistive devices for PWDs and elderly and other protection services. A thorough vulnerability assessment guides the targeting and selection of households in this intervention. Based on identified needs, the areas of focus include access to education, healthcare, rent, psychosocial wellbeing, legal status, and livelihoods. In those areas where Medair cannot directly intervene, the case management component allows us to effectively link households to the services provided by other organisations and institutions (both governmental and non-governmental, local and international) through person-specific and comprehensive referrals. Direct communication on targeted family issues is also expected by the Social Protection Officer in the form of awareness sessions, behavior change communication, and financial literacy.
FUNCTIONAL LINKS
Internal:
External:
KEY RESPONSIBILITIES:
1. Conduct field assessment, verification and follow-up visits with potential and selected families throughout the length of the project.
2. Support the planning and implementation of social protection programme activities
3. Undertake regular travel within Jordan to identify beneficiaries, develop treatment plans for participants, and support patients with basic rehabilitation techniques.
4. Provide training on home-based rehabilitation techniques for patients and caregivers.
5. Develop and implement personalized rehabilitation plans with beneficiaries and make modifications as necessary.
6. Data management and reporting
7. Share appropriate information with potential and confirmed beneficiaries and the host community about the social protection project and its comprehensive inclusion of thematic areas, and be available to answer related questions and concerns.
8. Contribute to networking to expand the service mapping across target sector areas in Amman (livelihoods, health, PSS, shelter, legal, education, PWD and elderly), share with team and provide continuous updates on IM database.
9. Be the main focal point for families in your designated case load, which includes telephone contact with families or direct visits to their homes, during working hours.
10. Support beneficiaries in addressing concrete needs (such as gaining access to public services, gaining awareness or expanding their support network), either through direct intervention and accompaniment or through in-depth referral to other organisations.
11. Identify, understand the services provided by, liaise with and promote linkages to relevant project stakeholders (such as landlords, local CBOs, and public institutions in your area of responsibility) and appropriately call on the collaboration/engagement with these organisations in the management of individual cases, in consultation with the Line Manager and the Project Manager and other functional links for this position.
12. Participate actively in team meetings with sharing updates on service provider changes, challenges or breakthroughs with household cases, in team discussions and brainstorming.
13. Represent Medair and the project team at external coordination meetings (WG) as needed, and share back important information with team.
14. Produce reports indicating daily activities and targets reached.
QUALIFICATION / EXPERIENCE:
Educational Qualifications
ESSENTIAL:
DESIRABLE:
Specific training to work with refugees, vulnerable populations and PWD.
Work Experience
ESSENTIAL:
DESIRABLE:
Languages
ESSENTIAL:
DESIRABLE:
SKILLS / ATTRIBUTES:
Organisational capacity
ESSENTIAL:
DESIRABLE:
Communication
ESSENTIAL:
DESIRABLE:
Excellent written communication.
Relational
ESSENTIAL:
DESIRABLE:
Flexibility
ESSENTIAL:
DESIRABLE:
Personal
ESSENTIAL:
DESIRABLE:
JOB COMMITMENT
Working Location:
Amman and Mafraq, Field-based (70%), Medair office (30%), and accompaniment to other institutions/partner organisations, external meetings.
Starting date:
January 2023 .
Duration of commitment:
12 months.
Professional references will be checked before offering this position to the successful candidate The successful candidate must be legally allowed to work in Jordan
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money...
Apply For This JobJob Description and Requirements Applicants are only considered if holding a Jordanian Nationality & if applying on Webcruiter using this link:...
Apply For This JobThe “Donor and Nexus Coordination for Yemen” Project in Jordan is seeking an “Office Manager” – on full-time base employment...
Apply For This JobUnder the supervision of the Information Management Manager, He/She is responsible for ensuring compliance with procedures linked to proper Information...
Apply For This JobAll NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These...
Apply For This Job1. Purpose of the Position: The MEAL intern will be responsible to learn; Reviewing, validating, storing, analysis and presentation/visualisation of...
Apply For This Job