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This is an entry level position targeted towards fresh Jordanian graduated Dentists that are looking to shift their careers from clinical dentistry to Health Information Management. We are looking for candidates with good computer skills (tech enthusiasts) who have experience with dental software (EMR, X-ray, Dental charts and other dentistry related digital modules).
ESSENTIAL FUNCTIONS:
Provide product demonstrations, training, and customer support to client.
Clearly communicates complex system design and/or workflow processes to end users.
Ability to understand clinic workflow and issues and provide solutions based on the requirement of the clinic
Properly document any change requested by client and to communicate it effectively to the development team
Delivers optimization training as updates occur, and provides one-on-one efficiency training as requested.
Participates in system upgrades through analysis, testing and development of documentation to support workflows and procedures.
Designs learning materials, demonstrations, and simulations
Attends meetings, participates in work-groups and/or serves on committees.
Demonstrates enthusiasm and professionalism when collaborating with team members and other employees.
MINIMUM QUALIFICATIONS:
Excellent written and oral Communication Skills are a MUST
Education: Bachelor’s degree in Dentistry (BDS/DDS/DMD), Dental Hygienists, and other positions related to clinical Dentistry. HI (Health Informatics) graduates with experience in Dental Software will also be considered.
Experience: This is an Entry Level Position for Dentists. Previous experience with dental software is a MAJOR ADVANTAGE. Experience with Electronic Medical Records software and dental software are recommended.
Knowledge, Skills, and Abilities:
Ability to enjoy the challenges encountered in a growing entrepreneurial environment and remains flexible during times of change.
Strong understanding of organizational workflows specific to a clinic setting.
Strong computer skills including, but not limited to Microsoft Office.
Strong organizational skills.
Demonstrates accuracy in documentation and attention to detail.
Excellent customer service skills.
Excellent interpersonal & problem-solving skills.
Ability to work in a team environment.
Ability to manage competing priorities.
Certifications such as PMP and CPHIMS are added advantages
