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Job Description
?Access & receive customer orders from platform & prepare the AWB & other documents.?Do packaging, prepare invoice, and keep the consignment ready for the freight forwarder to collect.?Make sure all deliveries are on time.?Track the orders to make sure they arrive at their destination.?Provide continuous updates to customer on their deliveries.?Manage product return.?Record customer complaints for deliveries.?Track different couriers KPIs and report periodically.?Send Weekly orders status report.
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