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Job Description
Sales associates work with customers to find what they want and ensure a smooth sales process transactions. They often help the customer with returns, refunds, and resolve common complaints.
Key Accountabilities:
Process
.Ensure merchandise are requested daily and is received in correct quantity from the warehouse and other shops. Inform supervisor on short / excess received.
.Acknowledging the correct / short receipt / dispatch of merchandise in the section
.Ensuring Merchandise is correctly tagged & bar-coded
.Assisting management in identifying potential shop lifters.
.Ensuring garments are security tagged & place of tagging.
.Consistent supervision of such categories / being alert / not leaving unattended
.Contributing ideas to control pilfer ages & reporting to shop manager any unusual/suspicious activity in Retail.
People and customers.
.Available for the customer at all times
.Establishing eye contact & greeting the customer
.Determine customer needs & assist customer in purchase decision
.Mentioning new arrivals / styles to customer & make add-on sales
.Guiding customer to alternative products in the absence of the product requested by customer
Knowledge, Skills & Experience
Education
Graduates / High School with Diploma
Language
English – Mandatory
Arabic – Beginner / intermediate
Job Experience
Technology
Basic MS office, Excel and PPT
Others
.Selling and influencing skills
.Communication skills
.Pro-activeness
.Customer service orientation