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Description:
We are looking for an experienced and talented ERP/CRM IT Specialist who will administer the Digital Transformation of KLEINDIENST GROUP.
Responsibilities
– You’ll be responsible to examine and maintain the current systems (ERP/CRM/Project Management software and etc.) to pinpoint strengths and weaknesses, and develop ways it can be optimized
– You will assess the company’s business requirements and software needs for many areas, including employee training, business processes, and employee communication, and ensure that any new solutions devised are time-and-cost-effective.
– General duties will include software analysis, working with technical teams, developing design specifications for programs and present plans of action to management.
– Create and update product and training documentation.
– The Specialist will coordinate with other branches of the company to ensure their needs are met in any upgrades of the system.
Desired Skills and Expertise
– 4-5 years of Experience
– Technical/Coding Skills – The job of an ERP/CRM IT Specialist is based around troubleshooting and upgrading software. As such, the ideal candidate will come in with extensive knowledge of software and coding, and a readiness to learn new programs as they are introduced and incorporated.
– Problem-Solving Skills – An ERP/CRM IT Specialist will be on call to handle any issues with the software. They will need to be able to think creatively and resolve problems to ensure the smoothest possible experience for users of the software.
Desirable Certifications
– Microsoft SQL or Windows Certifications
– Computer Science or Programming related certificate
– CRM related certification such as Oracle, or Microsoft Dynamics CRM.
– Project Management Certification.
