Assists in performing assigned medical records functions quickly and accurately, works in various shifts as assigned in order to meet the Hospital’s operational needs.
1. Assists in retrieving scheduled patient charts by clinics, transferring and confirming the records using chart tracking system, and delivering and collecting records to/from the clinics and refiling them as assigned.
2. Assists in sorting and filing loose documents in the records, performing Repair and Volume procedures, and creating folders for new charts as directed.
3. Assists in retrieving and returning from/ to warehouse and Inactive/ Expired Records areas, and other areas/sections of Medical Records Services, and transfers records to Medical Records Branch as required.
4. Assists in performing all related functions for retrieval for Emergency and walk-in patients charts.
5. Covers reception desk, greets customers, answers phone calls and takes clear and concise messages. Copies, sorts and numbers documents.
6. Maintains accurate permanent files by sorting, cleaning and auditing as necessary, keeps the file area neat and organized, and helps with the filing.
7. Assists in monitoring patient request queue to retrieve records, and responds to requests from Patient Services, Protocol Services and Medical Affairs as required.
8. Raises issues of concern with appropriate supervisor/team leader.
9. Delivers and Pick up patient records from bus station every hour or as needed.
10. Transfers all patient records (inactive, expired, volume and active charts) from main Hospital to CCC, keep in storage boxes, and move to Warehouses.
11. Delivers patients records from/to CCC and main Hospital by Medical Records vehicle.
12. Follows all Hospital’s related Policies and Procedures.
13. Participates in self and others education, training and development, as applicable.
Associate Degree/ Diploma in Hospital Administration, or other related discipline is required
No experience is required.
Saudi Nationals only.
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