Description:
Urgent Hiring for Service Desk Analyst in Dubai
Duration : 1 Year extendable
Banking Domain Exp Preferred
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either over the phone or Teams or Email
Write training manuals.
Training the end users on the latest technologies.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
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