Job Summary
Responsible for leading and managing the functions of the Human Resources (HR) department including staffing, administration of HR processes, management of benefits, Office administration/ICT management and enforcing company policies and practices in International Medical Corps Country Program Field Offices.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
Main Tasks and Responsibilities
HR AND ADMINISTRATION MANAGEMENT
• Partner with the Country leadership team to understand the field program objectives, developing the HR strategy for the country, while ensuring its alignment to the country’s strategy.
• Serve as a member of the Country Senior Management Team (SMT).
• Act as an expert for all HR matters and promote the HR department as a partner to the field program objectives and goals.
• Actively participate and contribute in proposal design, writing and kick off meetings, specifically advising on organizational structure, position scoping and other inputs critical to ensuring a strong HR foundation that supports program quality.
• Manage the HRIS data administration and payroll system, providing staff and managers with the essential reports to support decision making and management.
• Implement HR programs and policies, ensuring that every aspect of human resource management incorporates the vision, values, and culture of the organization.
• Actively promote safeguarding and protection from harassment, bullying and sexual misconduct in the workplace.
• Act as credible, reliable, and impartial facilitator in preserving a healthy and productive work environment, in conflict resolution, and disciplinary processes. Promoting peaceful conflict resolution, wellbeing initiatives and advocating employee assistance programs, and resilience activities.
• Develop, maintain and ensure compliance to HR policies, procedures, standardization of HR forms across offices and sharing of best practices between field locations; working with HR team to conduct relevant training for HR staff in all sites on HR administrative processes and procedures, specially aimed at transparent recruitment process, contract management, HR reporting and staff personnel files management.
• Implement an effective management system for office and residential facilities supplies, cleaning, maintenance and occupancy.
• Ensure appropriate trackers are in place for timely renewals and terminations of leases, contracts and related services.
• Participate in wider HR working groups and donor meetings and communicate with external agencies including administrative and legal authorities and government and other relevant external agencies.
• Supervision of IT team to ensure uninterrupted service and proactive support for systems improvement.
NATIONAL STAFF
• Coordinate MAST training and support and feed reporting and tracking system
• Manage the talent acquisition process for all national positions and ensure policies and procedures are followed according to labor laws and internal regulations.
• Manage and ensure that all national staff, volunteers and consultants effectively receive orientation and onboarding materials and promote liaison with leadership to ensure orientation is up to date.
• Ensure International Medical Corps Country HR Manual is developed and applied to the country programs and it is regularly updated, ensuring compliance with national legislation, humanitarian principles, donor requirements, and IMC HR global policies and guidance.
• Ensure all national staff contracts are in place for all types of staff including volunteers and consultants according to local labor law
• Ensure administration of benefits are compliant with local legislation.
• Oversee the timely recording of employee data, records, headcount and benefits, ensuring monthly trackers and reviews are implemented.
• Ensure accuracy of employee’s timekeeping and timely execution of monthly payroll together will all relevant departments.
• Coordinate performance reviews and management with managers and monitoring employee attitudes, productivity, and performance outcomes, while supporting department heads to effectively implement the PMP and link it to staff development and capacity building and training.
• Support the management team in coaching and development of national staff to build a cadre of skilled, committed and motivated staff.
• Assess capacity, plan up skilling actions, and monitor improvements.
• Manage the offboarding process of all national staff.
INTERNATIONAL STAFF
• When applicable liaise between hiring managers and HQ Recruitment team to promote an effective and smooth talent acquisition process of international staff.
• Support HR HQ to feed reporting and tracking system for international staff recruitment, travel/onboarding and compliance with Mandatory training as applicable.
• Manage and ensure that all international staff, volunteers and consultants effectively receive orientation and onboarding materials for new hires and visitors; liaison with leadership to ensure orientation is up to date.
• Ensure Visa and residency issuance service for international staff and external visitors are streamlined, efficient and cost effective.
• Support HR HQ on administration and documentation related to international staff and volunteers.
• Support HQ HR on offboarding process of international staff and volunteers.
• Coordinate with Logistics department to ensure that Logistics provide appropriate fleet management and transportation for all international staff, volunteers and visitors.
• Ensure suitable accommodation and living arrangements are provided to all international staff, volunteers and visitors.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Minimum Requirements
• Typically, a Bachelor’s degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 10+ years of relevant and progressive HR professional experience with a minimum of 7 years as a head of HR department.
• Previous experience with International Medical Corps is a plus.
• INGO experience.
• Global and cultural awareness.
• Drive for results.
• Leadership Skills.
• Innovative thinking.
• Communication skills.
• Field experience in humanitarian emergencies desirable.
Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.
Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, and any form of trafficking in persons.
Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
Compliance & Ethics
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.
The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed between signed below.
“International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”
we strongly encourage and support people with Disability to apply to this position as long as it does not conflict with the performing the tasks of the position.
To apply for this vacancy, please go to the following link and fill in the required information: https://enketo.ona.io/x/DDADv7eQ
Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com Please do not submit your CV or application to this website, it will not be considered for review
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