PURPOSE, SCOPE AND IMPACT
The Protection of Family Links (PFL) Field Officer (FO) contributes to implementing the Delegation’s Protection of Family Links (PFL)/Missing objectives within Jordan’s geographical remit. Under the Missing Delegate’s supervision, the PFL FO contributes to the planning, implementation, and monitoring of multidisciplinary activities to address the issue of missing people and the needs of their families.
GENERAL DUTIES
Respect a strict confidentiality of all information related to ICRC protection activities, tracing included.
MAIN ACCOUNTABILITIES, DUTIES AND RESPONSIBILITIES
Case management
Under the supervision of the Missing Delegate and in close coordination with the Data Manager (DM), contributes
to the case management of the Tracing cases (TC) and Allegations of Arrest (AoAs) caseload related to the
conflict in Syria with the overall objective of accompanying the families of the missing persons (FoMs) while
fostering regular, meaningful, and trusted relationships with them.
Follows up proactively, systematically, and in a timely manner on individual cases internally, with families/enquirers through the recontact activity:
Under the supervision of the Missing Delegate and in close coordination with the DM and the Missing coordination cell:
Outreach and dissemination sessions
Under the supervision of the Missing Delegate and in close coordination with the Head of the RFL unit:
Multidisciplinary response to needs of families/ Accompaniment programme
Under the supervision of the Missing Delegate and in close coordination with other departments involved in improving the lives of FoMs.
Re-establishment of Family Links
In close coordination with the Head of the RFL unit:
ADDITIONAL DUTIES
The employee may be asked to perform professional duties and tasks not covered in this job description as to provide support to other departments when necessary.
GENERAL DUTIES
PROFESSIONAL EXPERINCE AND EDUCATION REQUIRED
Interested to join? Apply now! The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Please Note: “The position will be filled once we find the right candidate and the post is open for Jordanian nationals”
ICRC does not charge a fee nor request any favors at any stage of the recruitment process. If the candidate is asked for any fee or service against our Code of Conduct, he/she must report to [email protected] or https://icrc.integrityplatform.org/
“Kindly be informed that the ICRC manages recruitment through the third party and doesn’t keep the files of applicants. For more information please consult the ICRC Rules on personal data protections available here.”
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