The Administrative Assistant 2 is part of a larger team to support missing individuals and their families, in accordance with set strategies and objectives at the regional level. S/he reports to the PFL Team leader and to the DAM PROT Data Manager (blue line).
S/he contributes to establishing and maintaining a trust-based relationship with the families of the Syria Missing, and at the same time contributes to support of the ICRC teams in Syria.
The Administrative Assistant 2 / KEY USER for Pre-case CRM provides support within the Protection department in complex secretarial and administrative tasks. S/he is the main person of contact (POC) for the product team in the HQ for all questions and issues related to product implementation and management.
In addition, s/he carries out PLF Officer duties such as communicating with the affected populations over the phone, conducting interviews, and registering new cases.
We are looking for a candidate with:
Required Qualifications and Skills:
Minimum required Knowledge and experience
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