doha, Qatar
InterContinental Hotels Group
Full time
Your web browser (Chrome 110) has a serious security vulnerabilityIT Manager
Hotel Brand: SPHC
Location: Qatar, Doha
Hotel: Abesq Doha Hotel & Residences (DOHDH), Suhaim Bin Hamad Street, C-Ring Road
Job number: 120489
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Join our extraordinary world
Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.
With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned IT Manager with luxury and lifestyle brand hotel experiences to join our team in Doha.
Just a stone’s throw from the many favourite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.
Your Day to Day
Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keeps informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: + Computer Hardware systems and devices including PC LAN technology.
+ Software operating and utility systems.
+ Front Office and Accounts Receivable Property Management Systems.
+ Interfaces to and from Front Office Property Management Systems and other Systems.
+ Back Office Accounting Systems.
+ PC and LAN based Office Automation products.
+ Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.
+ Holidex Plus / Priority Club / Frequent Flyer Corporate databases.
+ Point Of Sale Systems.
+ Guest and Administration Voicemail.
+ Call Accounting.
+ PABX systems.
+ Cabling.
+ Hub / Switch Management Systems.
+ Electronic Door Locking Computer System.
+ Computer Virus protection.
+ Hotel IT Security and Firewalls
Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back-ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID’s, passwords, security parameters and the most sensitive utility. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID’s, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back-up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows-up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office.
What We Need From You
Ideally, you’ll have some or all of the following competencies and experience we’re looking for:
Bachelor’s degree / higher education qualification Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Experience in a luxury and lifestyle hotel
What We Offer
We’ll reward all your hard work with competitive salary and benefits.
So go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
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