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| Job Location | Jeddah, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Facilities & Property Management |
| Functional Area | Not Mentioned |
Job Description
Key Responsibilities:Client and Candidate Interaction:Handle inbound and outbound calls, and emails, and respond to customers requests Resolve inquiries, complaints, and issues.Provide information about services, processes, and policies.Service Coordination:Schedule and coordinate appointments, interviews, and placements.Assist clients in identifying manpower needs and offering solutions.Maintain accurate records of interactions and transactions.Problem Resolution:Investigate and resolve service-related problems.Follow up with clients to ensure satisfaction.Administrative Support:Update and maintain customer information in the database.Prepare reports and documentation.Work with other departments to ensure seamless service delivery.Sales Process Management:Manage the sales process from initial contact to closing.Implement suggestions to enhance product offerings or services.Collaborate with the sales team to develop strategies and tactics.Set sales goals and objectives aligned with company targets.Utilize all idle workers in the camps and make sure to achieve the requested target of utilization.Education and Experience:A high school diploma or equivalent; an associate?s degree or higher is preferred.Previous customer service experience, preferably in a manpower or staffing company.
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