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Job Description
A Food and Beverage Supervisor – Banquet is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Team Member experience while working with the team to ensure departmental targets are met.
What will I be doing
As a Food and Beverage Supervisor – Banquet, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Team Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards
- Supervise Food and Beverage Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Food and Beverage management with achieving financial targets
- Assist Food and Beverage management with training and development of team members
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for
A Food and Beverage Supervisor – Banquet serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Food and Beverage experience
- Committed to delivering high levels of customer service
- Positive attitude
- Excellentcommunication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
