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Job Description
Are you looking to join a global family that encourages and empowers every individual to achieve more and go further ? this is your opportunity.You will work as a key player in the deco project team. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions.Here?s some of the other things you can look forward to:
- Maintain strong relationships with main key accounts contractors & applicators and to visit them regularly
- Exercise professional expertise on product and technical knowledge to ensure trust from specifiers.
- Monitor projects follow-up until award stage.
- Carry out regular site inspection to ensure customer are using Hempel product as per specification.
- Prompt response to customer complaint as well as product enquiry Contribute to compile and is responsible from implementing required action plans to achieve the monthly, quarterly and yearly targets.
- Identify followed paint approval and purchasing process/work-flow.
- Compile and recommend paint systems based on the project information gathered.
- Prepare and submit quotations in line with company policy and negotiate theses quotations with concerned parties.
- Handle inquiries from Ministries, government related establishments and provide relevant information correctly.
- Coordinate with TSD personnel in case of request for a demonstration or site inspection sample
- Resolve customer complaints and ensure prompt and satisfactory handling.
- Coordinate with the branch accountant to control receivables and credit terms.
- Supervise essential key account possibilities.
- Ensure highest degree of customer satisfaction.
- Maintain at all times a good and updated knowledge about the market including competitors activities, key projects, important contractors, consultants, etc.
- Actively use and update CRM Tools and IQS for Sales (i.e. regular updating of Leads, Opportunities, Accounts, Tasks/Activities.
- To monitor/supervise the usage of CRM of the Team Members using CRM dashboard to verify the date and information and ensure the best quality possible.
- Shall adhere to company policy, including procedures related to QMS and EMS.
Keyskills :
