Job Description
JOB PURPOSE:
The role holder is responsible for building products across Merchant Acquiring business. The role holder should drive management of existing products and launch new products and services with strategic partnerships, tie-ups across fintech, third party providers and other FIs.
ACCOUNTABILITIES:
Strategic Contribution
. Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
People Management
Manage the effective achievement of assigned objectives through the leadership of the product development and management by setting of individual objectives, managing performance, developing and motivating cross-functional teams to maximise value creation
Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements
Act as a role model and drive adherence to organisational values and ethics by employees of the assigned department to foster a value driven culture within the bank
Policies, Systems, Processes & Procedures
Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
Continuous Improvement
Manage the effective achievement of assigned objectives through the leadership of the product & portfolio management department by setting of individual objectives, managing performance, developing and motivating staff to maximise sectional performance
Reporting
Ensure that all unit reports are prepared timely and accurately and meet FAB requirements, policies and quality standards
Specific Accountability
Align the product build out to effectively leverage product roll out across all business lines under payments
Build Innovation across the business lines to develop future proposition
Work on data-led solutions to de-commoditize merchant acquiring and create new avenues for revenue primarily around data monetization
Deliver a digital on-boarding solution for acquiring and an eKYC solution for wallets & related products
Work on strategic partnerships with FinTech and other service providers to build new lines of business
Improve efficiency through review of costs and investments and focusing on futuristic technology and partnerships
Build strong P&L initiatives across Merchant Acquiring business
Work with IT, Risk, Operations, Compliance and other stakeholders to build end-to-end roll out of product programs.
Work closely with implementation and client service teams to ensure TATs and SLAs are adhered to
Strong partnership with scheme providers and leadership in implementation of new initiatives with Visa / MasterCard and other scheme providers
Qualifications
Minimum Qualification
Master’s degree preferred, with a minimum Bachelor’s degree in Business Administration or related discipline.
Minimum Experience
10 years of relevant experience in any sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the payments business
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