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Description:
As a Delivery at Express fast delivery services, you will play a crucial role in ensuring our customers receive their orders promptly and in perfect condition. You will be an integral part of our team, representing our brand and upholding our commitment to exceptional service.
Key Responsibilities:
1.Timely and Safe Deliveries:
•Deliver food orders to customers’ locations in a safe and timely manner.
•Adhere to all traffic rules and regulations while on the road.
2.Customer Service:
•Provide excellent customer service by being courteous, friendly, and professional.
•Ensure customer satisfaction by verifying order accuracy and handling any inquiries or concerns.
3.Maintain Cleanliness and Hygiene:
•Ensure that the delivery vehicle is clean and well-maintained.
•Adhere to food safety and hygiene standards when handling orders.
4.Effective Communication:
•Maintain open communication with the dispatch team and report any issues or delays promptly.
•Communicate effectively with customers to confirm delivery details.
5.Record Keeping:
•Keep accurate records of deliveries, including addresses, orders, and delivery times.
6.Problem Resolution:
•Handle any delivery-related issues or discrepancies in a calm and professional manner.
•Collaborate with the team to find solutions and prevent reoccurrence.
Requirements:
• Valid UAE Driver’s License with a clean driving record.
• Reliable and well-maintained motorbike or delivery vehicle.
• Excellent knowledge of local roads and routes.
• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment and handle multiple deliveries efficiently.
• Basic knowledge of food safety and hygiene standards.
• Availability to work in 24 hours shifts
