Synopsis
The HR Employee Experience (EX) Lead will drive human-centric thinking and design for Etihad HR services, processes, policies, tools, and technology supporting the HR proposition of an employee experience as remarkedly thoughtful as our guest experience.
In this role, you will use a range of design thinking methods and tools to capture deep insights into the moments that matter to Etihad employees and the external Talent marketplace. You will focus on applying human-centric design to drive positive experience, practical HR solutions and a promoter employee net promoter score (eNPS) related to the delivery of HR services.
Accountabilities
Education & Experience
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.
Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
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