PwC Looking for Assurance – PwC Academy – Senior Sales Support Associate – Dubai at United Arab Emirates Full Time

Job Description & Summary

What is expected from you

Your job duties will include but will not be limited to:

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Advise / counsel queries relating to PQs including but not limited FIA, ACCA, CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC’s Management Development Programme and non-PQs (open courses) directing students to the best suited programmes

• Support personnel for customer interaction, engagement and relationship building

• Convert leads to registered students status as per the sales targets. Support the entire sales process from lead generation and negotiation, to closing

• Support Retail Sales:

• Incoming and outgoing calls to enquiries generated from marketing activities

• Walk in clients

• Cold calls

• Contacting old or unqualified leads

• Providing sales support

• Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads

• Communicating effectively with clients / customers, ensuring minimum response times

• Updating and maintaining CRM to ensure validity and completeness

• Conduct secondary research and cold calling to build PwC’s database

• Assist in collecting payments, invoicing and liaising with finance on payment status

What will you bring

You are ambitious and get use of opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:

• Excellent spoken and written English and Arabic skills

• Excellent administrative and organisation skills

• Experience with cold calling will be preferred

• Professional yet approachable manner.

• High attention to detail.

• Ability to work effectively under pressure.

• Ability to work well in a team as well as independently

• Flexibility in working hours (evenings, weekends as and when required)

• Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment

• Bilingual proficiency in Arabic and English (oral and written) is a plus

• Business development and client relationship building skills

• Willingness to challenge the norms and to create a cohesive and effective working team

• Excellent project management skills

• Knowledge in using technologies, and experience using Data Analytics tools is a plus

• Commitment to valuing differences and working alongside diverse people and perspectives

The skills we look for in future employees

All our people need to demonstrate the skills and behaviors that help us deliver our business strategy – that make up .

The PwC Professional framework plays a significant role in outlining the capabilities needed by our people to flourish, learn and develop together as leaders at every level. The framework exists to support the development and career progression of our people, helping them to meet the expectations of our clients, colleagues and communities in today’s changing global marketplace.

Why you’ll love working for PwC

We’re a business that leads with the heart and we prioritize our people. Led by our value of care, we find ways to help our people, our clients and one another. With PwC, you will ignite a meaningful career and will be provided with a range of financial and non-financial rewards and benefits designed to encourage your growth, like:

• A competitive remuneration plan in which you will be rewarded for your success and acknowledged for the value you provide to our company .

• We encourage an inclusive and diverse culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. This makes us strong as a business, enabling us to solve important problems and deliver value to our clients.

• A flexible workframe to encourage work-life balance.

• We care about our employees mental health and well-being by providing specialists to offer advice, as well as meditation, yoga, and other relaxation online sessions.

• Limitless opportunities for continuous learning and digital upskilling.

• A friendly atmosphere that encourages innovative mindsets, relationships development, and assisting others in growing and working in ways that bring out their best.

• A competitive Schooling allowance and insurance packages (As per PwC policy).

To learn more about our new equation that built this culture please visit .

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer.

Learn more about through .

Education

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

0%

Available for Work Visa Sponsorship

No

Government Clearance Required

No