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About you
- Are you able to coach individuals to encourage healthy behaviours?
- Do you have experience in a customer support center engaging with users over voicecall, videocall, and email/text?
- Are you excited to gain international experience working in a fast passing and international environment?
If this sounds like a good fit, you have the unique qualities we are looking for, and we want to hear from you!
About Elfie
Elfie has the ambitious mission to save millions of people every year. Our vision is to provide a holistic and gamified solution to chronic diseases, the silent killers of our generation.
As you may already know, 25% of all people die from one of 3 chronic diseases: hypertension, diabetes, high cholesterol. On the positive front, it could be avoided if people followed their doctor’s prescription and lifestyle recommendations. Unfortunately, they don’t due to lack of awareness of danger, unwillingness to change lifestyle, and costs to follow treatment (lifelong).
To tackle this pandemic, Elfie created a free chronic disease management application that gamifies self-monitoring and supports patients across the world. It is already promoted by 1000’s of doctors and endorsed by healthcare leaders.
About the role
We are hiring a Wellness coach for our new patient coaching center in Istanbul to join us as a full-time Wellness Coach.
Reporting to the Country manager as part of our Turkish team, your mission is to help individuals remain engaged with their self-monitoring plan.
Responsibilities
The role is ultimately responsible for the performance of our coaching center.
- Successful onboarding of new users into the Elfie application;
- Cost-efficient retention of users and observance of their self-monitoring plan;
- Improvement and scaling of operations.
Qualifications
- Demonstrable training and experience of healthy behaviour change coaching skills, ideally motivational coaching, or similar;
- An integrated approach to wellness – your knowledge and approach should incorporate multiple areas of wellbeing;
- A deep understanding of coaching as a unique approach to facilitating lifestyle change.
- An independent, self-motivated, organized individual;
- Strong team leader with discipline and enthusiasm;
- Comfort with English – and native Turkish;
- Tech-savvy – you use apps and computer-based systems like a pro;
- You work from our office in the CBD of Istanbul
Most importantly, your values should align with ours; you have empathy and a drive to engage with an innovative, fast-changing environment.
What’s great about this role?
- Have a direct positive and measurable impact on people’s life;
- Worked with global talents supported by healthcare organizations;
- Great work location and perks;
- Competitive compensation in USD.
Job Type: Full-time
