Back Office Support (EUS) – End User Support (Oman – Leading Telecom Domain)
A – Accountabilities:
– Support top management clients and branches 24/7 service.
– Manage ITSM systems (TT – Reports).
– Monitor the status & progress toward resolution of all open incidents.
– Act as the first point of contact for all IT & technical queries for quick & efficient handling of IT incidents & service requests.
– Support the client’s environment such as Desktops, Laptops, and its related applications and hardware.
– Responsible for diagnosing & resolving hardware, software and the end users problems.
– Involved in the rollout of software updates and patches.
– Investigate specialist and complex IT support issues.
– Communicate with third party technical specialists.
– Maintain a wide range of computer hardware and software programs.
– Configuration and testing of any new hardware and software.
– Deploying new hardware and software.
Job Description A – Accountabilities: – Support top management clients and branches 24/7 service. – Manage ITSM systems (TT –...
Apply For This JobJob Description Job Description : Company Profile: One of the largest leading companies in Oman in the Clinic/ SPA industry.They...
Apply For This JobJob Description Job Description : A leading group retail company with online presence seeks to hire an Online Marketing Manager...
Apply For This JobJob Description Description: The abundance of plastics in the environment has become a problem in all parts of the world....
Apply For This JobJob Description Role: Account Manager About Us: TAD Network is a reputed agency with over 16 years of experience in...
Apply For This JobJob Description Job Description Check the shelf life of products, tag the production/expiry date on each product and communicate the...
Apply For This Job