Description:
Hiring Customer Service Executive – Freight Forwarding
Gender – Female
Language- English & Arab Speaking
Work Location – Dubai UAE
Experience – Minimum of 2 to 3 years
Job Responsibilities:
Handling of Import and export activity from UAE with End-to-end scope.
Freight Forwarding – Sea Import & Export to troubleshoot problems, interact with clients, and increase system automation.
Handling of Cross-Trade shipments.
Deep understanding of Incoterms and types of Bl’s.
Interact with Overseas Agents/carriers (Shipping line), Customs, and Local vendors.
Collaborate with peers from other departments.
Find and implement automation opportunities.
Requirements:
Arab speaking minimum 2 years’ experience.
High school diploma or equivalent.
High level of energy with strong customer service skills.
Ensure all event data are updated correctly in the system.
Self-discipline, initiative, responsible and independent
A good team player with good interpersonal and communication skills
Helpful, courteous s approach to resolving complaints.
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