Log In
Sign Up
Job Description
Who we are
We are the leading partner in the luxury goods sector in the Middle East, as we own more than 600 stores in addition to 300 brands, and we have more than 65 years of experience in the region – Which made us a major player in the beauty, fashion and gifts sectors by providing distinguished services to our partners and enabling us to delight all our customers. We are rapidly transforming from a traditional luxury retail distribution and retail organization in the Middle East to a hybrid retail organization that makes the luxury experience accessible to our customers everywhere.
To support our next phase of growth, we aim to build a team To work with world-class standards, and to employ technology and data in the continuous development of every aspect of our operations, from traditional retail to the supply chain and customer loyalty. That’s why we’re looking for the best talents and capabilities to join us on our journey to explore new horizons together.
Your Job Tasks
At Chalhoub Group we represent the world’s most iconic brands. In your work as a Fragrance Consultant, you will be responsible for achieving the highest sales targets by ensuring an outstanding customer experience and adhering to high-level professional standards. You will also be responsible for providing fragrance advice to your clients and guiding them regarding the nature of fragrances and the allergies they may cause using appropriate products. Your responsibilities include:
. Developing relationships with customers to enhance their loyalty.
. Answering customer inquiries about products, prices, availability, and uses of the product and services.
. Communicating with customers to assess their needs, providing assistance to them in meeting those needs, and meeting or even anticipating customer expectations.
. Briefing customers Knowing the product ranges best suited to their needs.
. Explain the uses and advantages of different brands and products.
. Responsible for new product launches, product promotion and visual marketing.
. Boost sales while achieving line and sales targets by utilizing your knowledge of fragrances.
. Promoting perfume sales during events, shows and new product launches.
. Follow up on sales goals at the store level.
. Preparing daily sales reports.
. Communicate with customers remotely to generate traffic for the store or via the e-commerce platform (if available).
. Participate in achieving incentives and tracking post-launch sales of the new product at the store level.
. Ensure that store merchandising levels are achieved in accordance with brand guidelines.
. Ensure stores are restocked on the appropriate shelves and at the appropriate times.
. Submit stock shortage reports using the stock request form.
. Ensure receipt of stock according to established procedures.
. Maintaining the cleanliness of the area in charge.
. Adherence to company procedures regarding ordering, cash handling, and other common practices.
What we are looking for
- Required Saudi nationality or who is treated as a Saudi citizen
- Holds a high school diploma or diploma
- Preferably experience in sales in the perfume department
- Customer service and sales skills
- Effective communication skills
What we can offer you
You will turn your ambitions into reality with us. We will help you design your practical journey through rich experiences, learning and development opportunities, and dealing with different tasks within the framework of your role or through your internal mobility. Every day, our group creates diverse career paths for exceptional people.
We value the value you add to us, and we seek to offer a competitive benefits package that includes health care, contributions to children’s education, remote work policies, flexible work policies, in addition to exclusive employee discounts. To view all our benefits and characteristics, click here.
Calling all candidates to apply!
We believe that inspiring our customers and giving them joy and happiness depends on Primarily on diversity Intellectual and cultural diversity and constructive differences in abilities and viewpoints. Accordingly, the Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.
All candidates are welcome to apply to become part of our bright future. We examine all applications from a perspective based on merit and equal opportunities, regardless of gender, age, race, religion, or origin, with our constant keenness to benefit from the competencies of people of determination.
