We are the leading partner in the luxury goods sector in the Middle East, as we own more than 600 stores in addition to 300 brands, and we have more than 65 years of experience in the region – which We have become a major player in the beauty, fashion and gifts sectors by providing distinguished services to our partners and enabling us to delight all our customers. We are rapidly transforming from a traditional luxury retail distribution and retail organization in the Middle East to a hybrid retail organization that makes the luxury experience accessible to our customers everywhere.
To support our next phase of growth, we aim to build a team To work with world-class standards, and to employ technology and data in the continuous development of every aspect of our operations, from traditional retail to the supply chain and customer loyalty. Therefore, we are looking for those with the best talents and abilities to join us on our journey to explore new horizons together.
Your Job Tasks
At Chalhoub, we express everything that is exceptional and unique. . As a Fashion Consultant, you will be responsible for achieving individual and overall sales goals while providing an exceptional guest experience and supporting customer relationship management, customer experience, and other key customer and employee initiatives in the store. Through your role, we expect you to perform the following tasks:
. Work to collect data on customer behavior and best- and least-selling products, which will be a key component of business progress reviews.
Strengthening relationships With customers through a comprehensive, multi-channel approach.
Providing feedback and information regarding the product to the customer before the purchase process.
Enhancing the employee loyalty measurement index through employee initiatives, culture and experiences.
p>. Ensure adherence to visual merchandising guidelines and standard operating procedures.
Ensure that online purchase and in-store pickup are carried out in accordance with service level agreements.
Ensure that customer data is captured in accordance with requirements Marketing Team.
Promoting the customer loyalty program (MUSE) and staying updated on e-app offers, etc.
Providing support regarding in-store marketing events.
Keep up with all of Hubby’s social media activities and campaigns Our brand.
Enhancing in-store sales.
Supporting customer experience initiatives in the store.
Delivering feedback on what is working and what is not working in the store.
Ingredients for your success
It is preferable to have experience in sales or customer service with brands specialized in retailing luxury goods. .
What we can offer you
You will turn your ambitions into reality with us. We will help you design your practical journey through rich experiences, learning and development opportunities, and dealing with different tasks within the framework of your role or through your internal mobility. Every day, our group provides diverse career paths for exceptional people.
We value the value you add to us, and we seek to offer a competitive benefits package that includes health care, contribution to children’s education, remote work policies, and flexible work policies, in addition to exclusive discounts. For employees. To view all our benefits and characteristics
Calling all candidates to apply!
We believe that inspiring Our customers and giving them joy and happiness depends primarily on diversity. Intellectual and cultural diversity and constructive differences in abilities and viewpoints. Accordingly, the Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.
All candidates are welcome to apply to become part of our bright future. We examine all applications from a perspective based on merit and equal opportunities, regardless of gender, age, race, religion, or origin, with our constant keenness to benefit from the competencies of people of determination.
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