Catrion Looking for Supervisor, Handling – RUH at Saudi , Saudi Arabia Full Time

Riyadh, Saudi Arabia Posted 5 days ago Expires in 2 months

• Must be strong in operations with ability to manage large catering requirements across multiple locations.
• Liaises with direct manager to ensure the support to the site and the team.
• Ensure compliance of junior team members of CATRION to ensure that processes are followed.
• Assists in the training of junior team members in the CATRION, ensures requirements from client are understood, followed and consistent service is delivered.
• Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
• Conducting regular area reviews to ensure team member are meeting performance standards and agreed services as per contract/agreement are delivered.
• Delivery of budgeted profit through management of food costs, labour costs and overhead costs
• Manage client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
• Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the Quality Assurance Program
• Responsible for all camp/site administration as required.
• Ensure the handling of daily material issuing is in line with unit budgets.
• Ensure an efficient Daily Walk Through.
• Manages effective training and development of all team members, identifying any gaps to direct line manager.
• To report any equipment defects, maintenance requirements that will hamper the expected level of service.
• Report all accidents, incidents, and any injuries as well as any customer complaints immediately.
• Attending Client and Company training courses as deemed necessary, fully support, and participate in all Client and Company safety initiatives.
• Ensure work is always conducted hygienically and safe work practices are followed.
• Ensure the personal working hygiene standards meet both the company and statutory requirements.
• Attended daily site meetings, briefing, trainings, meetings as and when required.
• Perform additional duties and any other tasks, as requested by the manager or the client.
• Duties listed are not limited to specific location, if required should be willing to work in any location and as assigned by the department manager across KSA.
• Others:
• Guiding, supporting, monitoring, evaluation, and training of staff.
• Monitoring and maintaining levels of conduct and work performance.
• Participate in periodical inspections and contribute to the process of identifying and implementing improvements.
• Take personal responsibility for closing identified development gaps and future requirements.
• Ensuring team objectives are met to enable the company to provide an excellent service as well as the department objectives.
• Perform other job-related duties as assigned.
• Perform other duties related to the job and/or the operation of the company, in accordance with the regulations of the Saudi Labor of Law.
• Adherence to Cybersecurity policies and procedures.
• Dealing with data and information according to their level of classification.
• Avoid violating the rights of any person or company protected by copyrights, patents, or any other intellectual property, or similar laws or regulations.
• Compliance with Cybersecurity requirements related to the protection of user devices, Internet, software, systems, and Email requirements.
• Adhere to the acceptable use policy and Using CATRION information and technical assets only for business purposes.
• Obtaining the required permit from the security department or the owner of the authority in CATRION before hosting visitors in the company’s specific sensitive sites.
• Reporting Cybersecurity incidents.

Skills

• Aware of basic food and beverage knowledge
• Good in communication skills, both written and verbal
• Fluent in English and working knowledge of Arabic would be an added advantage.
• Ability to work effectively under pressure and willingness to work for long and extended hours besides multitasking.
• Well groomed, friendly, cheerful, and polite attitude
• Ability to coordinate with various departments for Quality, Hygiene & Food Safety related issues through understanding processes and approaches.
• Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.

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