The role of the Human Resource & Admin Coordinator is responsible and accountable for the performance of the Human Resource & Admin functions at the CARE Syria Country Office, ensuring a consistent application of HR & Admin policies and procedures throughout the Unit and that the human resources & Admin function supports the achievement of CARE SYRIA strategic plan.
Ensures that operations are carried out efficiently and activities follow CARE’s established policies and procedures and HR & admin good practices. The position oversees all the care Syria Country office unit HR & Admin functions (recruitment, orientation, staff administration, policy management, asset property/inventory, real property, office management, bookings).
The HR & Admin Coordinator is responsible for ensuring that CARE staff development is prioritized, that policies are up to date, reflect best current practice, and considers resource limitations, donor and legal regulations, and staff needs. S/he will collaborate with the Program Support management to ensure smooth program support operations within the CO and be an active participant of the Region HR Network. The HR & Admin Coordinator must be innovative; must adopt efficient and cost-effective methods; and must have a strong customer service focus.
The HR & Admin coordinator will be to supervise directly the cleaner and make sure all the task under her responsibilities are done properly and in good manner.
Responsibilities and Tasks
Job Responsibility 1 | Recruitment | % of time: 25% |
To ensure that Syrian Unit/CO is provided with appropriate numbers of adequately qualified and competent staff: Including, but not limited to: Sub Tasks Coordinating a participative recruitment process that results in the accurate selection of competent staff at the CARE SYRIA Country Office through:
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Job Responsibility 2 | Administration roles | % of time: 20% |
and control mission wide administration, property and vehicles; • Regularly review HR & administration policies and procedures and advice on required amendments, additions, and deletions; • Train/orient existing/new employees on HR & administration policies and procedures whenever required; • Develop and support the HR & administrative staff in maintaining and updating filing systems; • Support administrative staff in handing visitors arrival (pre arrival documents and arrangement, accommodation, airport pick up, visitors welcome package, etc.); • Encourage formal and informal program support discussions with program and field office
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Job Responsibility 3 | Employee & manager support | % of time: 20% |
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Job Responsibility 4 | Facility Management | % of time: 15% |
• Coordinate Amman based lease agreements and ensure that they are all up to date;
• Ensure optimal use of available space at CARE temporary guesthouses to minimize accommodation
• In coordination with the Safety & Security focal point to ensure CARE offices and guesthouses have adequate safety.
• Ensure that service contracts are valid and renewed timely;
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Job Responsibility 5 | Learning and Development | % of time: 10% |
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Job Responsibility 6 | Risk Management and Legal Compliance | % of time: 5% |
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Job Responsibility 7 | Perform other duties and/or tasks assigned by the direct supervisor. | % of time: 5% |
Problem Solving |
Level 2 | What has to be done is known, but how to do it is not defined. The incumbent must use interpolative skills to pick and choose the right strategy to address a given problem |
Comments: The HR & Admin function mostly deals with daily and monthly recurring tasks. In certain occasions, new processes are introduced in the country program or in the global CARE system that must be learnt and implemented.
The HR & Admin coordinator should have the skills in identifying solutions and be proactive in solving the problem especially those related to staff.
Qualifications (Know How) |
Required:
Desired:
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Experience / Technical Skills Number of months / years of previous professional experience in a similar position. Example: Languages; planning; budgeting; word-processing; basic accounting; advanced written communications; presentation; fundraising; training/facilitation, etc. Required:
Desired:
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Competencies Given the responsibilities and level of accountability of the position, please list the performance competencies in order of importance. These will be used both for recruitment and performance management. Must choose a minimum of four competencies |
Conflict Management , Customer Foucs, Drive for Results , Cross Cultural Sensitivity,Integrity and Trust , Listening,Time Management , Problem Solving , Organizing
Freedom to Act / Impact | |
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PRIME | Takes full and total responsibility |
Safety And Security | |
I commit to the following: | I will remain aware of and comply with instructions designed to protect my health, welfare, and safety. I will always consider the safety of CARE INTERNATIONAL personnel in operational decisions. I will follow the set safety and security regulations/procedures for the area of operation. I will bear responsibility for my own safety and security while under contract. |
Safeguarding | |
I commit to the following: | I have read and understood CAREs Safeguarding Policy, Code of Conduct, CI Policy on Fraud and Corruption. I agree to abide by all the terms of these policies, which form an integral part of the conditions of my employment with CARE.
I acknowledge that failure to abide by the terms of these policies may result in disciplinary action and termination of my employment contract.
I also acknowledge that, depending on the role or function I discharge, I may be requested to comply with the terms of additional policies, guidelines, and related instruments, as and when necessary.
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