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Job Summary
The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.
Key Accountabilities
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
- Assist customers in their purchase decisions by helping them select relevant and appropriate products,offering proper advice and suggesting gift vouchers when applicable
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and
shelves are kept clean and tidy at all times - Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
- Perform physical and electronic inventory of shop products on a regular basis as per Company
guidelines in order to ensure accurate stock keeping - Specific for Fashion: Arrange and display received merchandise under the direction of the
Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed
Specific for Fashion: Take measurements for any needed alteration, assign price according to set price
list, fill the alteration book, and notify tailor of the amendments
Qualifications, Experience, Knowledge
- Bachelor’s Degree is a plus
- Fluency in English
- Proficiency in MS office
