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COMPANY DESCRIPTION
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.
POSITION DESCRIPTION
Under the supervision of the Human Resources and Operations Manager, the incumbent is responsible for the management of the daily IT operations and activities at the Office. The fundamental tasks of the IT Specialist are to plan, coordinate and implement the design, installation, and connectivity of computer and network systems to ensure the stable operation of the IT assets in Amideast/Jordan. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network and user hardware, software, and communication links. The IT Specialist also maintains the reliable and efficient functionality of all equipment and infrastructure devices, as well as troubleshoot and resolve end user hardware and software problems in a timely and accurate fashion.
10% of the incumbent time will be allocated to follow up on building maintenance issues.
RESPONSIBILITIES
QUALIFICATIONS AND SKILLS
Required
WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).
Up to 5% business travel may be needed to support Amideast/Jordan as needed.
The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.
Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.
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